Vertical Carousels Australia offers professional installation crews available for vertical carousels, vertical Lift Modules, and shelving installs and relocations to meet your demands. VCA’s senior installers have a combined 20 years of automated warehouse shelving and high-density storage installation experience. With VCA as your partner, coordination issues with different suppliers will never prevent your project from being completed on schedule. To ensure that the job is completed correctly and on time, a supervisor and a team of skilled installers will be deployed. All of our installers are white card, forklift and elevating work platform qualified and they are all provided with safety equipment.
Unlike many other companies, we do not hire outside contractors to install your system. Give us a call when the time comes for you to relocate your vertical carousel. We will send an installation crew to your location to dismantle, pack, move, and reassemble the unit in a professional manner. The disruption to your activities will be minimal. Customer satisfaction is extremely important to us, and we think that we provide a high level of genuine service and unbiased guidance for all of your Vertical Carousel needs to our increasing number of customers. While most companies would simply shift your vertical carousel, we can also relocate your stock, which will save you time.
Carousel Service & Breakdowns – We recognise that in today’s business world, you and your company can’t afford to be hampered by system downtime. That’s why, at Vertical Carousels Australia, we offer prompt emergency service, restoring your system to peak functionality in a short amount of time.
Any vertical carousel or vertical lift module problem can be accurately diagnosed and solved by our service professionals. We can promptly diagnose the problem and get you back up and running as soon as possible because we are trained on most brands. To help you get the most out of your investment, we have vast experience with automated high-density vertical storage systems, diagnostics, support, and machine setup.
Don’t wait for a major malfunction to obstruct your activities. Inquire about our preventative maintenance programs. In conjunction with a service agreement, we also provide free telephone assistance. Our on-site service specialist will be multi-skilled and will arrive in a truck loaded with a wide range of appropriate parts and equipment. VCA, KARDEX, PREVON, and HANEL are among the brands that our experts are familiar with.
Vertical Carousels and Lift Modules are in the same category as forklifts and cranes and they need to be serviced on a regular basis to keep their safety certification. If your machines are not serviced on a regular basis and an accident occurs, you will be held liable for not having them checked. Annual Service Agreements are offered and include one or two annual site visits to each contracted equipment. There is also Non-Contractual Servicing offered. Site visits are based on a per-machine minimum call-out cost and are scheduled as soon as possible.
With a Preventative Maintenance Service, you can ensure that your equipment is in good operating order. With regular routine checks to ensure your equipment is running properly, a Preventative Maintenance Service will extend the life of your equipment. From 7:00 a.m. to 5:00 p.m., we offer a variety of contract choices. 5 days a week to 7 days a week, 24 hours For select mission-critical businesses, we will also guarantee a response time of 4 to 8 hours sliding. Annual Service Agreements are offered and include two annual site visits to each contracted equipment. There is also Non-Contractual Servicing offered. Site visits are based on a per-machine minimum call-out cost and are scheduled as soon as possible.
A VCA Service Technician will do a comprehensive inspection of each machine using the required checklist, ensuring that every aspect of the equipment is examined and lubricated to ensure smooth operation until the next inspection.
Preventative maintenance like this helps to reduce breakdowns and workforce disruptions while also extending the life and value of your machines. Preventative maintenance is also provided outside of typical office hours to avoid interrupting your work.
You will receive a copy of the service report checklist after the service is completed, which will identify any areas that require more attention. These reports are required for machine certification. Any additional work that may be required would be outlined on a comprehensive quotation with recommendations for any repairs after the service sheets have been returned to our office. The following is a list of repair and maintenance services.
Preventative maintenance like this helps to reduce breakdowns and workforce disruptions while also extending the life and value of your machines. Preventative maintenance is also
provided outside of typical office hours to avoid interrupting your work.
Every material handling system’s success is determined by its users’ acceptance, their ability to maximise the system’s efficiencies, and their understanding of how to maintain it running well. VCA offers mechanical, electrical, and software upgrades to keep your vertical carousel running for many years to come.
